Director, Medical Education

Position Overview

The Continuing Education (CE) Director is responsible for the oversight, development, and strategic planning of the Medical Education Division of CE Synergy, including but not limited to the supervision and management of its employees and the administration, sales, and oversite of a variety of established or new accredited continuing education and non-accredited education or other programs. The qualities of a successful candidate include a sound knowledge base in business management, development, strategy, compliance, and contracting as well as the financial and legal government of a company division and its projects. The Director of Medical Education is responsible for ensuring the success of all medical education projects/initiatives, including account management, team oversight, team mentoring and management and overseeing the creation, develop, and execution of innovate and valuable medical education initiatives. Hematology/oncology, blood and marrow transplantation, infectious diseases, supportive care, and/or pharmacoeconomics/pharmacogenomics are strongly preferred. The ability to evaluate and assimilate scientific data; solid medical writing skills; excellent interpersonal communication and management skills; and the ability to work independently, collaboratively, and adhere to deadlines.  

Essential Job Functions

• Oversees, strategizes, develops, initiates, and completes all medical education division initiatives, ensuring projects are innovative and interactive and meet or exceed the target audiences’ exact needs/expectations 
• Formulates policies and procedures and checklists/templates that aim to maximize the organization’s growth and profitability
  • Manages and ensures compliance with ACCME, ACPE, ANCC, or other accrediting body standards and departmental/company policies and procedures
• Develops and executes strategy for both short and long-term CE programs, together with supporting budget requests and financial estimates (forecasting)
• Oversees the selection and continued development of qualified personnel in all positions required to support the CE division
  • Creates and maintains job descriptions for each employee type
  • Ensures each employee creates a Positions Results Description (PRD) goal annually and coaches as necessary
  • Maintains a hiring/staffing plan to assist with growth needs for the CE division
  • Collaborates with project management administration for the onboarding/orientation and training process of new personnel
  • Assigns CE administrators to new programs
  • Recruits, supervises, and manages independent contractors as necessary (eg, vendors, writers, technology alliances, logistic partners, etc) and ensures quality of work meets Company standards
  • Directs, monitors, and appraises the performance of employees/contractors and provides personnel action as needed
• Collaborates with the Project Management Administrator to ensure all CE projects are managed, tracked, and supported via TeamworkPM (TWPM) by working with administrators to develop project timelines and tasks
• Keeps employees informed about company/department plans and progress and runs monthly leadership team meetings
• Monitors and manages customer satisfaction
• Presents monthly/quarterly reports on departmental KSSs/goals to the CEO
• Communicates program budget progress/status to CE personnel and develops strategy if a program is nearing its budget
• Ensures that CE Synergy LLC meets its mission of becoming a trusted advisor to clients, including, but not limited to ensuring client retention, encouraging client referrals, etc
• Meets with CE team regularly via huddles, 1-2-1’s, and team meetings
• Represents CE Synergy LLC at local and national medical or pharmaceutical meetings
• Assists CEO and/or sales team with corporate sales promotion, including accompanying the CEO/sales team on sales trips
• Provides overall direction and guidance to the continuing education activities of the company

Non-Essential Job Functions

• Performs other duties as required or assigned by the CEO or COO 
• Serves as backup to the CEO as/if needed 
• Serves as backup to the Assistant Director for accredited and/or nonaccredited programs as/if needed 

Core Competencies

• Business Management 
  • Compliance 
  • Contracting
  • Development
  • Financial
  • Legal
  • Marketing
  • Strategy
• Decision Making
• Project Management
• Building Effective Relationships
• Customer Focus
• Research
• Communication (verbal and written)

Requirements

• Clinical experience in hematology/oncology, stem cell transplantation, infectious disease, supportive care, and/or pharmacoeconomics preferred. 
• At least 5 years experience in scientific or medical education. 
• Experience managing medical professionals. 
• Minimum time commitment of 25 – 30 hours per week. 

Desired Qualifications

• Knowledge of ACPE and other accrediting organization’s guidelines 
• Proficient in Teamwork or other project management software 
• Participative management style — advocates team concept 
• Ability to travel overnight (U.S.) as needed 

Work Environment

Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment, such as computers, phones, photocopiers, filing cabinets, and fax machines. Ability to work in team–fostered environment. Ability to work in multi-tasked environment. Strong personality and focus in fast-paced and demanding environments. Ability to adapt to change quickly and multi-task. 

Physical Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

EEO Statement

CE Synergy, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty or status as a covered Veteran in accordance with applicable Federal, State and local laws. CE Synergy, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all Terms and Conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

CE Synergy, LLC expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of CE Synergy, LLC employees to perform their expected job duties is not tolerated.